Cancellation Policy
Last updated: January 1, 2025
No Subscriptions to Cancel
DreamClip (www.dreamclip.in) operates on a pay-as-you-go credit system. We do not have recurring subscriptions, so there is nothing to cancel.
Your Credits
Credits you purchase:
- Never expire
- Are yours to use whenever you want
- Do not auto-renew or auto-charge
Account Deletion
If you wish to close your DreamClip account:
- Email us at support@dreamclip.in
- Request account deletion
- We will delete your account within 7 days
What Happens When You Delete Your Account
- All your personal data will be permanently deleted
- Your projects and generated videos will be removed
- Any unused credits will be forfeited
- You will receive a confirmation email once complete
Generation Cancellation
Once a video generation is initiated:
- Credits are deducted immediately
- The generation cannot be cancelled mid-process
- If generation fails due to our systems, credits will be refunded automatically
Contact
For cancellation or deletion requests, email support@dreamclip.in.